Can medical transcriptions be considered as BPO?

Medical transcription also known as MT is a clinical healthcare profession but distinct from medicine, dentistry, and nursing.   A medical transcriptionist works in a healthcare team to make the healthcare system function, they deal in the process of converting voice into writing or text. Yes it can be considered as BPO, some companies outsource this type of job.

What does ITES stand for? What does it mean?

IT-enabled services or ITES is an outsourcing that use IT or information technology in the dispensation and delivery service. It is delivered through video recordings, audio recordings, multimedia presentation, slide presentation, CR-ROM and any equipment used in electronic communication process. These are called electronic media.

What is HRO?

Human resource outsourcing or HRO. The key function of a HR or human resources is to maximize or to promote human resourcefulness through enlightened and cohesive policies in education, training, health and employment at all levels. In an organization it is important to determine both the current and future organizational requirements for both core employees and the contingent workforce in terms of their skills/technical abilities, competencies, flexibility, payroll management, benefits and etc. These activities are being outsourced to the third party so that the client can focus on their core capability.